Log Files

Coaching for Improvement (referred to as CFI) follows standard practices in the use of log files. These log files record visitors when they access the website, which is a common practice among hosting providers as part of their analytics services. The information collected through these log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and the number of clicks. This data is not linked to any information that could personally identify you. It is used to analyse trends, manage the website, track user movement, and gather demographic information.

Cookies and Web Beacons

Like many websites, CFI uses cookies. These cookies store details such as visitors' preferences and which pages were accessed. This information is used to improve the user experience by tailoring the website’s content based on the visitor’s browser type and other relevant factors.

Data Collection and Use

In addition to log files and cookies, CFI may collect personal information such as your name, email address, phone number, or other details when you submit forms on the website, sign up for services, or communicate with us. This information is collected for the purpose of providing services, responding to enquiries, or for marketing communications where consent has been given.

We process your data based on your consent, to perform a contract, or where it is necessary for our legitimate business interests.

Sharing of Information

We do not share your personal information with third parties, except where necessary for the delivery of our services or where required by law. If we use third-party services (such as Google Analytics) to assist in website performance or marketing, we ensure these services comply with data protection regulations.

Data Retention

We will retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. If you wish to have your data removed, you may request deletion by contacting us.

Your Rights

Under data protection laws, you have the right to access, correct, erase, or restrict the processing of your personal data. You may also object to its processing or request that your data be transferred to another organisation. If you wish to exercise any of these rights, please contact us.

Security of Your Data

We take appropriate security measures to protect the personal information we collect and store. This includes using secure systems and limiting access to personal data to authorised personnel.

International Data Transfers

If your data is transferred outside of the UK or the European Economic Area, we ensure that appropriate safeguards are in place in accordance with data protection laws.

Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect data from minors without parental consent.

Scope of Online Privacy Policy

This privacy policy applies solely to CFI’s online activities and is relevant for visitors to the website, specifically with regard to the information they share and/or that is collected through the CFI website. This policy does not cover any information collected offline or via other channels beyond this website.

Storing Client Records

During the initial consultation, personal details will be collected and stored securely. These details will not be shared with any third parties and will be managed in line with the latest Data Protection legislation.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website. Please review this policy periodically to stay informed of any updates.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms